How to Order
- Choose your product
- Email your product choice with the text you would like added (sales@heritageawards.co.uk)
- Attach any logo or artwork in high resolution JPEG, EPS or format.
- State the date you require the awards for.
- On receipt we will confirm the order and total balance due
- Once a proof has been made this will be emailed to you for your approval
- When you have confirmed that you are happy with your proof, your order will be processed and dispatched accordingly
Upon confirmation of your order you will receive an invoice which will include payment details. Payment by BACS is preferred, although cheques are accepted. Further details of payment can be found on your invoice.
Engraving and Artwork
- Engraving is free, there are no hidden extras*.
- Orders need to be placed by email to ensure accuracy of wording for engraving purposes.
Once you have chosen your award you can decide on your engraved message – there isn’t a limit on characters but you will be advised if your engraving is too big for the engraving area. The size of the area that can be engraved can be found on our website with the relevant items this may help you when you are deciding on the wording
*Logos – if you would like a club/organisation logo engraved on your glass award there is a one off origination payment of £22.00 plus VAT per logo. All subsequent orders using the same logo will have this etched for free. Ideally the artwork should be supplied as a CDR, EPS, TIFF or PDF file. If the artwork is not suitable we are able to re draw it – please ask for a quotation.
We do reserve the right to refuse any artwork that may cause offence, or that we consider to be of an unsuitable quality.
Copyright for any artwork generated by Heritage Awards Ltd will remain the property of Heritage Awards Ltd whether or not a charge is made in respect thereof, and the artwork will not be released for any purpose.
If you have any doubts regarding artwork provision or requirements, please contact our offices; we will offer the best advice that we can to help resolve any problems and to give you the best result possible.
Delivery
We have a standard charge of £10 for up to 20kg
Thereafter £10.00 per 20kg
Upon confirmation of your order all goods will ordinarily be dispatched within 14 days.
We are able to offer an Express Service for awards that are needed in a hurry!
- 2-5 working days +10% of the total order inc VAT
- Within 48 hours (working days) +20% of the total order inc VAT